Retail

Retail is about selling more products, retaining existing customers and gaining new customers. At a minimum, in order to stay competitive, retail companies need to know everything about their business, their customers and their competitors.

At EGS, we enable retail organizations to enhance operational efficiencies, streamline internal processes, modernize business processes and develop customer intimacy, while meeting or exceeding customer demands.

Key Performance Indicators

• Customer satisfaction
• Customer retention
• Incremental sales
• Cost of goods sold
• Point of purchase,average purchase value
• Multi-channel retailing
• Accelerating Innovation
• Digital Consumers

Business Value

EGS can help you innovate and transform your Retail business. Our full service offerings comprise of IT services, business process outsourcing, consulting and infrastructure services.

EGS can facilitate you in:

• Managing a changing business model
• Building Mobile and RWD Centers of Excellence
• Handling digitized data from multiple sources, leading to an information explosion
• Business Intelligence and Reporting
• Master Data Management and Spend Metrics
• Improving Operational efficiencies