INDIA

• Making outbound and receiving inbound calls to B2C clients Domestic and International.
• Map defined geography by Researching, Identifying, Calling & Emailing potential clients on daily basis.
• Generate leads and setup appointments.
• Product presentation and explanation.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
• Setup appointments over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use.
• Understand the Customer requirements and educate the customers.
• Address all the issues / grievances of customers and provide the right customer experience.
• Capture the insights from customer interactions and share it with the internal team.
• Strictly adhere to the process requirements
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
• Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.
• Follow communication scripts when handling different topics.
• Identify customer's needs, clarify information, research every issue and provide solutions and/or alternatives.

• Graduate in any discipline.
• Minimum 1 to 3 years’ experience in Customer support and/or Sales.
• Inbound and Outbound customer service and/or sales experience
• Excellent interpersonal and written and oral communication skills.
• Ability to read, write and speak, English, Hindi and Telugu languages .
• Strong phone and verbal communication skills along with active listening.
• Can coordinate with multiple internal teams
• Excellent computer knowledge and research skills
• Knowledge of mediation and conflict resolution techniques is preferable.
• Willingness to work in rotational shift (including night shift)

• High proficiency with programming languages PL/SQL, Java, SQL, C, UML, C++, RMI, C#, XML, XSLT, XML Schema.
• In depth knowledge of Java/ J2EE technologies like Servlets JSP, EJB, JavaBeans,Hibernate, Spring, JDBC,DOM, JUnit, Applets, Java Servlet, XML, Multi-threading, DHTML, Struts etc.
• Thorough with web technologies CSS, JavaScript,HTML, DHTML, XML,SOAP and WSDL.
• Proficient abilities in various databases like RDBMS, DB2, SQL, Sybase, SQL Server, and Oracle (10g, 9i/, 8.x) including Web Services such as Axis, SOAP, UDDI, and WSDL.
• Solid understanding of internet protocols like HTTP, HTTPS,TCP/ IP and FTP.
• Good knowledge about the various operating systems that incorporate Linux, UNIX, Windows 2003, Windows 2000, Windows XP, and IBM along with the Hibernate Object-Relational Mapping System.
• Adept skills in working with design frameworks like Spring, MVC, Struts, and Barista.
• Providing guidelines and instructions for planning the improvisation of the existing web based portals.
• Exercising the UML design techniques and coordinating with the customers for the purpose of confirming the technical and commercial design expectations.
• Capable of providing the project oriented architecture designs.

• Ability to analyze the issues and find out accurate solutions.
• With experience of 6 to 8 years.
• Performed unit testing and peer review for development team.
• Managed projects source code and reviewed database design.
• Participated in development stages to learn and understand project requirements.
• Provided technical leadership to internal development team on troubleshooting and resolving issues.
• Provided technical assistance to developers to convert business requirements into technical design.
• Contributed to design systems architecture, execute business logic and support functions.
• Performed reverse engineering, identified and resolved operational roadblocks and on development of project.
• Capability to work under stressful situations following the stipulations of the organization.
• Great time management and problem-solving capabilities.

• Good knowledge or experience with programming languages PL/SQL, Java, SQL, C, UML, C++, RMI.
• In depth knowledge of Java/ J2EE technologies like Servlets JSP, EJB, JavaBeans,Hibernate, Spring, JDBC,DOM, JUnit, Applets, Java Servlet, XML, Multi-threading, DHTML, Struts etc.
• Thorough with web technologies CSS, JavaScript,HTML, DHTML, XML.
• Proficient abilities in various databases like RDBMS, DB2, SQL, Sybase, SQL Server, and Oracle (10g, 9i/, 8.x) including Web Services.
• Good understanding of internet protocols like HTTP, HTTPS,TCP/ IP and FTP.
• Experience in any of the skills with design frameworks like Spring or MVC or Struts or Barista.
• Exercising the UML design techniques and coordinating with the customers for the purpose of confirming the technical and commercial design expectations.

• 2 to 5 years of experience as JAVA Developer.
• Ability to analyze the issues and find out accurate solutions.
• Managed projects source code and reviewed database design.
• Participated in development stages to learn and understand project requirements.
• As a team member provide technical assistance to developers to convert business requirements into technical design.
• Performed reverse engineering, identified and resolved operational roadblocks and on development of project.
• Great time management and problem-solving capabilities.

• At least 5 to 10 years of experience as mobile developer with minimum 2 years of experience in Architect level.
• Experience in prototyping/developing/integrating/administrating Mobile applications (hybrid) and developing Application Programming Interface (API).
• Experience in programming/simulators/frameworks/compilers/analysis tools/mobile web development (responsive design).
• Very good analytical ability to attack problems that are very unusual and extremely difficult, comfortable with ambiguity.
• Knowledge of server-side technology to architect applications or data to build scalable, high-performing technology solutions.
• Experience in full life cycle development/unit testing/deployment for mobile.
• Proficient with the languages, tools, and frameworks core to iOS or Android development (or both), including XCode, Android Studio, Swift, Java, React Native, etc.
• applications/solutions including application development using development methodologies such as Agile, Iterative, and SDLC.

• Experience on Angular JS, Node JS and packages like Json web Tokens, Sequelize, Phonegap or Cordova, Ionic framework.
• Experience in creating Web Services (Restful and SOAP).
• Experience in working on Databases like MySQL, SQL Server, MongoDB etc.
• Desired to have experience working with Cloud solutions like AWS.
• Good to have knowledge or experience on MBaaS like Kony.

• Should have excellent experience in ReactJS, NodeJS, AngularJS, Express & MongoDB with Java back ground.
• Experience of 3 to 6 years. Enterprise level applications preferable.
• Ability to analyze the issues and find out accurate solutions.
• Managed projects source code and reviewed database design.
• Participated in development stages to learn and understand project requirements.
• As a team member provide technical assistance to developers to convert business requirements into technical design.
• Performed reverse engineering, identified and resolved operational roadblocks and on development of project.
• Great time management and problem-solving capabilities.

• Strong SAP ABAP skills with minimum 2-5 years of experience.
• Study & understand functional Specification given by a Functional Consultant and Prepare the Technical Specification for the same.
• Design, develop, and create ABAP Data dictionary Objects & Write ABAP programs as per the Functional Specification.
• To debug and correct complex SAP module problems by using ABAP programming language.
• To prepare comprehensive and thorough technical program documentation including specifications, test conditions, test plans, and test data.
• Establish and maintain effective and cooperative working relationships with SAP Basis, technical and functional team members, and user.

Looking for a talented UI Designer to create amazing user experiences. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

• Develop intuitive, usable, engaging interactions and visual designs for Mobile & Web platforms.
• Research and track advancements in mobile/web applications design patterns.
• Establish best design guidelines and best practices and standards.
• Collaborate with cross-functional teams throughout the design process.
• Deep understanding of Apple's human interface design guidelines, Android design and other mobile platform designs.
• Designing graphic user interface elements, like menus, tabs and widgets.
• Develop UI mockups and prototypes that clearly illustrate functionality, look & feel etc.
• Stay up-to-date of UX trends and look for creative ideas and inspiration in parallel analogous worlds.

• Proficiency in Photoshop and other latest visual design and wire-framing tools.
• Proficiency in HTML, CSS, and JavaScript for rapid prototyping.
• Excellent visual design skills with sensitivity to user-system interaction.
• Up-to-date with the latest UI trends, techniques, and technologies.
• Experience working in an Agile/Scrum development process.
• Proven ability to deliver high quality designs to customers.
• 3 to 5 years of relevant experience on designing.
• Bachelor degree in any stream with minimum grade.